Safety Culture (SOPS) Surveying
Improve the culture that improves patient safety
Safety Culture Surveys are an important step in improving the work culture that impacts the delivery of safe care. Configo Health will partner with your hospital to provide meaningful insights and provide concierge service to make the process smooth and stress-free.
Differentiators
At Configo we are experts at building and deploying the AHRQ SOPS 2 Safety Culture surveys. Consider the benefits of partnering with us:
Increase Response Rates by 50%
Our processes and targeted communications make a difference
Save $80,000 in Equivalent FTE Time
Focus your time on improving the quality of care, not on survey management and analysis
Concierge Project Management
Full project management that allows hospital staff to stay focused on quality improvement and not administrative tasks. We support custom survey branding, department mapping, and team views.
Confidential, Secure Process
Smart and confidential promotion tools to target reminders to the right audience, with the right message, at the right time – resulting in significantly higher response rates.
Meaningful and Actionable Insights
AI-driven analytics provide hospitals with more than simple averages. We bring the voice of the employee to life.
Integrated Employee Engagement Survey (optional)
Reduce survey fatigue with your employees with a single process
Differentiators
Increase Response Rates by 50%
Our processes and targeted communications make a difference
Save $80,000 in Equivalent FTE Time
Focus your time on improving the quality of care, not on survey management and analysis
Concierge Project Management
Full project management that allows hospital staff to stay focused on quality improvement and not administrative tasks. We support custom survey branding, department mapping, and team views.
Confidential, Secure Process
Smart and confidential promotion tools to target reminders to the right audience, with the right message, at the right time – resulting in significantly higher response rates.
Meaningful and Actionable Insights
AI-driven analytics provide hospitals with more than simple averages. We bring the voice of the employee to life.
New – Integrated Employee Engagement Survey (optional)
Reduce survey fatigue with your employees with a single process
Frequently Asked Questions
Our Hospital Self-administers The Safety Culture Survey. Why Would We Pay Configo For This Service?
We hear from the Quality/Safety leaders in the hospitals that self-administer the survey that they are unable to use the results due to poor response rates and the inability to analyze the results in a meaningful way. Our approach will not only save the hospital the equivalent of $80,000 in FTE cost but also deliver results that accelerate your patient safety goals and outcomes. We’ll help you trend performance year over year, link the survey results with your actual safety outcomes data (optional), and provide insights that also improve employee retention.
How Will You Improve Our Response Rates?
All of our clients have experienced significant improvement in response rates. A hospital that has self-administered the survey can expect a 50% improvement in response rates using Configo. Employees confidence is improved when working with an external vendor for employee surveys as they have concerns about confidentiality. Additionally, our custom campaign process for obtaining the responses is proven to increase response rates through the intentional targeting of roles, shifts and non-respondents.
Can We Combine Our Employee Engagement Survey with the Safety Culture Survey?
Absolutely! Our survey approach and reporting allows for the surveys to be seamlessly integrated.
Children’s National Hospital
“Configo represents a solution to one of our major challenges: providing our clinicians and administrators with credible, comparative outcomes data.”
David Wessel MD
Chief Medical Officer for Hospital and Specialty Services
Children’s National Hospital
“Configo represents a solution to one of our major challenges: providing our clinicians and administrators with credible, comparative outcomes data.”
David Wessel MD
Chief Medical Officer for Hospital and Specialty Services
